Privacy Policy — Champaran No-1 Light & Handicraft
Thank you for visiting Champaran No-1 Light & Handicraft. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the choices you have. This policy is written to follow industry best practices and the guidance commonly required by platforms such as Google Merchant Center and Google Ads.
1. Who we are
Champaran No-1 Light & Handicraft (referred to as “we”, “our”, or “us”) operates this e-commerce website and provides the products and services described on the site.
Address: Near jamuniya math jagdishpur chowk near jagdishpur thana, West Champaran, Bettiah
Phone: +91-9780737777
2. Information we collect
We collect information to provide and improve our services, fulfil orders, and comply with legal obligations. Types of data we collect include:
- Information you provide: name, billing & shipping addresses, phone number, email, order details, support communications.
- Payment data: processed by third-party payment processors (we do not store full card numbers).
- Automatic data: device/browser info, IP address, cookies, usage data, pages visited, referral URLs.
- Third-party: analytics providers, advertising partners, shipping carriers, fraud-prevention services.
3. How we use your information
We use personal data to:
- Process and fulfil orders, manage returns and warranties.
- Provide customer service and respond to inquiries.
- Process payments via secure third-party processors.
- Prevent fraud and enforce our terms.
- Personalize content and marketing where permitted by law or with consent.
- Run analytics to improve the site and services.
4. Cookies, tracking and Google services
We use cookies and similar technologies for site functionality, analytics, and advertising/remarketing (including Google services). You can control cookies through your browser settings and the cookie preference controls on our site.
5. Sharing and disclosure
We may share data with service providers (payment processors, shipping carriers, analytics, customer support, hosting), advertising partners (including Google for remarketing if applicable), and law enforcement when required by law. We do not sell personal data for direct remuneration.
6. Payment and financial data
Payments are processed by trusted third-party providers over secure (SSL/TLS) connections. We do not retain full card numbers on our servers; tokens or partial identifiers may be retained for refunds or recurring payments.
7. Data retention
We retain data only as long as needed for order fulfilment, legal obligations, fraud prevention, and dispute resolution. Typical retention: accounting records (as local law requires), marketing preferences (until you unsubscribe), and support tickets (as needed).
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise rights, contact us at the email above. We may request information to verify your identity.
9. Opting out of marketing
To stop marketing emails, use the unsubscribe link in emails or contact us at the email above. To opt out of personalized Google Ads, use Google’s Ad Settings and browser/OS controls.
10. Security
We use reasonable technical and organizational safeguards (encryption in transit, access controls) to protect personal data. No system is 100% secure; report suspected breaches to the contact email immediately.
11. International transfers
When personal data is transferred outside your country (e.g., to cloud providers or analytics partners), we use lawful transfer mechanisms (such as standard contractual clauses) and safeguards. Contact us for specifics.
12. Children
Our site is not directed at children under the local minimum age (e.g., 13). We do not knowingly collect data from children; if discovered we will delete it promptly.
13. Links to other sites
Our site may link to third-party sites. This Privacy Policy does not cover those sites; please review their privacy notices before providing personal data.
14. Changes to this policy
We may update this policy. We will post updates on this page with a new effective date and provide notices for material changes.
15. Additional information for Google services
If you use Google Merchant Center, Google Ads, or other Google products, ensure this policy is linked from your store, describes how user data is collected and used (including Google), and explains user controls.